In most cases, owners should not expect previously paid resort fees, maintenance fees, mortgage payments, or purchase amounts to be refunded by the resort. When reviewing an ownership, Clarity Closings may evaluate whether there are any meaningful discrepancies or resort-specific circumstances that could support a refund request, but refunds from the resort are not guaranteed and are generally uncommon outside of legal or formal dispute settings.

Usually, current-year usage should stop once the resort closing process begins because continued use may create a conflict with the owner’s request to close or surrender the ownership. Previously banked usage may be treated differently depending on the resort’s rules. During onboarding, our team will help clarify how your specific resort handles usage while the closing process is active.

Yes. The goal of our resort closing process is to pursue a complete closure of the ownership and its related obligations, which may include maintenance fees, HOA dues, assessments, taxes, and any remaining mortgage obligations depending on the resort, ownership status, and final closing terms.

It is generally in the owner’s best interest to remain current with resort payments until the closing is finalized. Clarity Closings does not instruct owners to stop paying their resort. If continuing a specific payment becomes financially unfeasible, the owner should notify our team so we can document the situation and advise on the next appropriate step within the closing process.

No. Clarity Closings uses flat-rate service pricing, so we do not add surprise Clarity service fees later in the process. In some cases, a resort may request its own closing cost, administrative fee, transfer cost, recording fee, or similar resort-side cost as part of the final closing terms. Any resort-requested cost would be separate from Clarity’s service fee and would be presented for review before moving forward.

Yes. Eligible Clarity Closings agreements include a Money-Back Guarantee tied to the terms of the service agreement. If Clarity fails to honor the applicable service terms and the client has not breached their responsibilities under the agreement, the client may request a refund in accordance with the agreement’s refund provisions.

Most closings are completed within approximately 3 to 7 months, depending on the resort developer, ownership type, account history, documentation, and responsiveness from all required parties. Some ownerships may require additional negotiation or documentation. The maximum timeline depends on the service agreement and whether the ownership is paid off or mortgaged.

The resort closing process itself is designed to avoid credit impact. Clarity Closings does not advise owners to stop making resort payments. If an owner misses payments independently, credit reporting may depend on the resort, lender, account status, and reporting practices. When applicable, Clarity Closings may provide credit monitoring, shielding, or post-closing credit repair support as outlined in the client’s service terms.

Our process is built around administrative-level resort communication and documented follow-up. If a resort does not respond within the required process after repeated documented attempts, Clarity Closings will review the file under the applicable service agreement and determine the appropriate next step, which may include refund eligibility if the agreement’s conditions are met.

In some cases, yes. Non-U.S. resorts may follow different ownership, transfer, surrender, or administrative standards than U.S.-based resorts, so eligibility and process requirements vary by resort. The best way to determine whether we can assist is to submit the resort details for review.

Clarity Closings originally launched in 2022 under the former name Clarity Transfers. As the company evolved, the business shifted away from third-party transfer concepts and into the direct resort closing and consulting model used today. In November 2024, the company rebranded as Clarity Closings to better reflect its primary service: helping owners pursue resort-approved closings of their timeshare ownership obligations.

Clarity Closings works through administrative-level resort contacts and a structured closing process to pursue a resort-approved closure of the ownership. Our team reviews the ownership details, account status, resort requirements, and available documentation, then works toward closing terms that allow the ownership and related obligations to be resolved through the resort’s approved process. Once closing terms are available, the owner reviews and completes the required documents before the resort finalizes the closure.

Clarity Closings offers multiple payment options, including an escrow-based Afterpay option for eligible clients. With escrow, funds are held by an independent escrow company and released only after the required completion and verification steps are satisfied under the escrow agreement. Other payment structures may also be available depending on the owner’s situation and selected plan.

Eligibility depends on the resort, ownership type, account status, documents, and whether the resort falls within our accepted network or process standards. Clarity Closings can often review paid-off, mortgaged, current, and past-due ownerships. Certain situations may limit eligibility, such as active foreclosure, liens, legal action, or resorts we do not currently accept. Submitting your resort details is the best way to confirm whether we can assist.

Clarity Closings is not a traditional timeshare exit company. Our process is built around resort closing and consulting, direct administrative communication, flat-rate pricing, flexible payment options, client protections, and clear documentation. We do not rely on generic cancellation-letter campaigns or tell owners to stop paying their resort. Our goal is to help owners pursue a resort-approved closure of the ownership and related obligations through a more transparent and accountable process.

Yes. Eligible Clarity Closings agreements may include multiple client protections, including a Money-Back Guarantee, Best Price Guarantee, and Lifetime Service Guarantee. These guarantees are designed to give owners clearer expectations, pricing confidence, and continued support if a closed ownership later creates a qualifying issue under the applicable service terms.